Not the absolute borders, but the hierarchy of borders defines the organisation and how we look at it.

An organisation consists, together with the organisation it is linked with, of various bordered entities. The hierarchy of these borders, determining which are leading over the others at various levels, determines how the organisation is perceived and how the interaction is structured.

Standardisation, customer intimacy, straight trough processing, uncoupling, made to order, outsourcing, co-makership are all guided by a hierarchy of borders.


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