The mixed signals at the border of the organisation, a result of false trade-offs in organisation design

A typical entry of a retail out-let. The large entry that only communicates by signage and functional doors. A confusing trade-off between the promise of a great experience and the economy of cheap buildings.

Part of organisational design  (that includes the border) is to prevent confusing trade-offs.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: